Cancellation policy

Cancellation Policy
Some items in our store may be offered to you as a subscription, a pre-order or try before you buy. This cancellation policy lays out how you can change or cancel these kinds of purchases.
Subscriptions
When you purchase a subscription you'll receive repeat deliveries. These are based on the subscription duration and frequency that you select.
Your payment details will be stored securely and you'll be charged for each of these deliveries, unless you choose to pay in advance.
Some subscriptions may auto-renew at the end of their duration. If you don't want to renew a subscription you can cancel it.
If you want to cancel or change your subscription, you can do it at any time. Your order confirmation emails have links to your order. You can manage your subscription from there.
See our returns policy for more details on returns and refunds.
Pre-orders
When you purchase a pre-order, you are buying an out-of-stock or soon-to-be-available product not yet in inventory. We may collect no payment, partial deposit or full payment at checkout, store your payment method, then fulfill and charge the full or remaining payment at a future date. 
You can cancel a partially paid pre-order order that has not yet been fulfilled. If the order has been fulfilled, then you can't cancel the order, but you can request a full or partial refund. See our returns policy for more details on returns and refunds.
Order In
When you purchase an order in product, we place the order through our suppliers once you have ordered in or purchased the product. This delays the dispatch date from Wizard's Arcane Tabletop Tavern by 10-20 business days. We endeavour to get your product as soon as possible to you. In rare cases and Order In product goes unavailable at our supplier we will issue you a full refund and cancel the order unless you request the order in product be changed to a pre-order, in which we will hold the purchase and treat your purchase as a pre-order. Please see Pre-order policy above to understand more.