• Review condition guide
• Submit quote form below. If you have multiple games you can write in the Game Notes the list and condition of all games to be quoted.
• Receive initial quote
• If agreed to quote, complete all relevant documents. (identity proof, ownership proof and sale agreement)
• Quoted games to be sent. Once games are received they are checked for stated condition and authenticity.
• Payment is sent directly to the account provided.

You must be over 18

• 100 point ID check.
• Proof of identity and address
• Proof of Ownership
• All relevant forms signed

Information that is mandatory

• Your Full Name
• Your Current Address
• Your Date of Birth
• Your Signature

This may consist of Drivers License, Australian Passport, Utility Bill (Containing current name and address), Birth Certificate, Bank or income statement, Medicare card.

When we buy your games.

• We write a description about the product;
• We record any SKU GTIN numbers on the item;
• We take a photograph of the games being sold
• We hold all games for 14 days prior to uploading them for sale; and
• We take copies of 100 points of ID. 

What you can do to help the police identify your goods:

• Create a list of games in your home;
• Record SKU and GTIN numbers where possible;
• Take photographs of your games, make sure you note any specific marks or defects;
• If games you own are stolen, call the Police and provide as much detail about them as you can, including SKU and GTIN numbers or photographs where possible.

Remember, the more detail you have about your games for the police, the easier it will be for them to help you.

What we do to help?

Wizard's Arcane Tabletop Tavern when and if required by the state, regularly uploads a file to their State police service notifying them of all games bought. The police check these reports against their own databases for any matches. If there is a possible match, the police will contact Wizard's Arcane Tabletop Tavern to determine if it is the same item that has been reported to them as being stolen. Wizard's Arcane Tabletop Tavern are required to hold second hand goods for a period of time (14 days) prior to them being offered for sale to enable these checks to be made.

Wizard's Arcane Tabletop Tavern are committed to a fair and prompt resolution for all disputes.

If you have a dispute or complaint

Contact us immediately;

• email: support@wizardsarcanetabletoptavern.com.au
• phone: 0499 921 378
• letter: PO BOX 4059, Langwarrin, VIC, 3910
• using our contact form here

A Wizard's Arcane Tabletop Tavern representative will be in contact with you within 30 days while they conduct checks to help resolve the dispute, if during this time the representative needs additional information they will contact you prior to a resolution.